A clear process helps building managers understand the work before technicians arrive on site.
1. Site review and access assessment
We start by reviewing the building, access points, anchor availability, fall risks, public areas and any restrictions around loading zones or pedestrian paths. This helps us choose between rope access, EWP access or a combined plan.
2. Cleaning scope and timing
We confirm which glass panels, frames, balconies, ledges or façade sections are included. For busy Castle Hill properties, we can discuss early starts, staged elevations or after-hours options where practical.
3. Safety documentation
Before work begins, we prepare job-specific SWMS, method statements and risk controls. Our approach aligns with WHS duties and working at height standards. Where fixed systems are involved, we may review details through height safety systems and certification.
4. Cleaning and quality checks
Technicians carry out the window cleaning using suitable water-fed, squeegee or rope access techniques. If your asset also needs façade cleaning or caulking and sealing repairs, we can note visible issues for follow-up.
5. Handover and reporting
On completion, we provide clear handover details and photo reporting where requested, so strata committees, facility managers and owners have practical evidence of completed work.