A clear process helps you understand timing, safety controls and final deliverables.
1. Enquiry and scope review. We ask about your building height, glazing type, access points, preferred timing and any known restrictions. Photos, plans and previous reports can help speed up quoting.
2. Site inspection where required. For complex Neutral Bay sites, we inspect roof access, anchor points, pedestrian zones and façade conditions. If your system needs checking, we may recommend height safety certification before work begins.
3. Safe work planning. We prepare SWMS, access methods, exclusion zones and cleaning chemistry suited to the substrate. This may include coordination with façade cleaning or caulking and sealing if defects are noticed.
4. Delivery and sign off. Our technicians complete the clean, manage site controls and provide completion notes or photo records where requested.